Our Story

Built for the
way fashion
actually works.

Now & Again exists because the best pieces in the world often live in someone else's closet — and finding them shouldn't feel like a search engine.

2025

Our Mission

Connecting taste to
trusted closets.

01

We believe curation is a form of care.

Every seller on Now & Again has been personally approved. Not because we're gatekeeping — but because buyers deserve to shop with confidence. When curation is built into the platform itself, trust becomes the default.

02

We believe resale should build relationships.

The best outcome on Now & Again isn't a transaction. It's a buyer who follows a closet, comes back for new drops, and builds a genuine connection with a seller whose taste they trust. That's the community we're building.

03

We believe sellers deserve more.

Traditional resale platforms profit from volume. We take a different position: fewer, better sellers with higher margins, editorial exposure, and the tools to build something lasting. Sellers earn up to 85% — because seller success is platform success.

04

We believe fashion has a second life worth celebrating.

Resale done right isn't a compromise — it's an upgrade. A better-cared-for piece from a seller who loved it is often more valuable than something bought new. We're here to make that story visible.

The Founding Story

Started because
great closets deserved
a better home.

Now & Again began with a simple observation: the resale market was enormous, but the experience of shopping it was broken. You could find anything — which meant you had to sift through everything. Quality was impossible to guarantee. Trust was earned awkwardly, transaction by transaction.

"We didn't want to build another marketplace. We wanted to build the one we actually wanted to shop."

Now & Again is launching with its first 100 Founding Closets — hand-selected sellers in Naples, FL and Boston, MA who are building this community alongside us. They're not just early adopters. They're the founding chapter of something that will grow city by city, closet by closet.

Curated closet
N&A
Now & Again
100
Founding closets
2 cities
Launching first

The Founder

She knew before
the industry did.

I.

I have been thinking about the same problem for twenty years.

It started the way most obsessions do — not with a grand plan, but with a pile of clothes on a gym floor.

I majored in fashion merchandising, interned in New York, and went on to work in high-end retail after college. I understood clothes. I understood how people related to them — the way a great piece could change how you walked into a room, the way getting dressed was never really just about getting dressed. But it wasn't until I took a job at a nonprofit, managing events to generate clothing donations, that I understood the real problem.

The inventory was staggering. People didn't just donate — they unloaded. Beautiful things. Designer things. Well-made garments with real stories behind them, dropped off in garbage bags like they were nothing. We couldn't keep up. There were seasons when we had to stop accepting donations entirely because there was simply no more room. We were drowning in good clothes.

That image never left me.

II.  The Ice Cream Truck Years

I got on eBay. Then I started a company called GoGarbaj — I would go to people's homes, clean out their closets, and resell everything on my own site. It was scrappy and it was exactly right. People had so much more than they needed and so many others couldn't access what they wanted. I was just the bridge.

Then I bought an ice cream truck.

I gutted it and turned it into a consignment store on wheels — a rolling boutique that showed up where the people were. It was the most fun I'd ever had in business and, looking back, it was the purest version of what I believed: that secondhand shopping should feel like discovery, like stumbling into something wonderful, not like digging through bins.

Eventually I made the classic mistake. I went brick and mortar. And in doing so, I drifted away from the thing that actually drove me — making beautiful, well-made clothes accessible to people who'd never pay full price for them, and making the experience of shopping secondhand feel exactly like walking into a boutique you love. Not a thrift store. Not an online warehouse. Something worth the visit.

III.  The Years Away

I spent years after that in marketing — eventually serving as VP and helping bring a small company public. I was good at it. But I thought about the clothes constantly. I thought about what was piling up in closets everywhere. I thought about how designer pieces had become so absurdly unaffordable that an entire generation was being priced out of quality entirely. And I watched platforms like Poshmark and Depop try to solve the resale problem by throwing more inventory at it, which is the exact wrong answer.

More isn't the answer. Better is the answer. Meaning is the answer.

IV.  Why Now & Again

What I want to build is the thing I couldn't find anywhere: a place that combines the two things I believe every person needs when it comes to fashion — inspiration and access.

I want someone to open this app the way they open Pinterest. To discover a closet and think that's exactly how I want to dress. And then I want them to be able to actually buy those clothes — not at retail prices, not locked behind a consignment wall — but at real prices, from a real person whose taste they've just fallen in love with.

There are too many garments in the world. Designer fashion has become a luxury in the worst sense of the word — aspirational in a way that excludes rather than invites. And the platforms built to fix that have made it feel like digging through a thrift store online.

Now & Again is the boutique. The curated one, on the street you love, where the person behind the counter actually knows what they're talking about. Except it lives in your phone, and the closets inside it belong to real people with real taste — people like you, just a few seasons ahead.

I've been working toward this for twenty years. I just finally built it.
Rachel Soulsby
Founder & CEO, Now & Again

What We Stand For

The values that
shape everything we do.

Curation over volume

We will always choose fewer, better over more, faster. The quality of our community is non-negotiable — and it starts with who we let in.

Trust as infrastructure

Every design decision we make is in service of trust. Buyers trust sellers. Sellers trust the platform. The platform is accountable to both.

Story as value

A piece of clothing with a story is worth more than a piece without one. We build products that make stories visible — and worth sharing.

Community over transaction

The best version of Now & Again is one where buyers and sellers build real relationships. We design for connection, not just conversion.

Seller success first

If our sellers don't succeed, we don't succeed. Up to 85% commissions, real tools, and editorial support aren't perks — they're the model.

Sustainability as standard

Extending the life of great pieces is at the core of what we do. We don't position this as activism — just as a better way to love fashion.

The people
behind Now & Again.

We're hiring →
N&A
Rachel Soulsby
CEO & Founder

Fashion Merchandising and Marketing expert with decades of experience in fashion, secondhand, and building businesses.

N&A
Head of Technology
Inquire for Consideration

Open position — inquire at hello@shopnowandagain.com

N&A
Head of Curation
Inquire for Consideration

Open position — inquire at hello@shopnowandagain.com

N&A
Head of Community
Inquire for Consideration

Open position — inquire at hello@shopnowandagain.com

Ready to be part
of something
different?

Whether you're here to shop, to sell, or to become one of our founding closets in Naples or Boston — we're glad you found us. This is just the beginning.